Return Policy

Item can be returned within 30 days of delivery.

All returnable items must be unwashed, unworn, and in original condition with their tags still attached.

Customized item is not supported to return.

Some items may have their own policies. Please check it at product description area if any.

Refund

You will receive full refund if the issue is caused by us (e.g. mis-shipped, defective, wrong items, etc.) after returned items received.

For issues (e.g fit issue, dislike, buy 2 and try both but only keep one, etc.) which are not caused by us, buyer should bear forth and return shipping cost. Some restocking fee will be also charged (20%-50% based on the actual issue).

Unlike wrong size, fit issue is usually not caused by the seller. But to offer better service, we will cover a partial alteration cost at a local tailor shop (no more than 20% of the product purchased price).

Please note if you choose colors across different fabrics, the colors may vary a lot. It doesn't mean that we make a wrong color. e.g. Burnt orange of chiffon is quiet different to burnt orange of silk satin.

Rush order, virtual products, tips, lingerie, color swatches and disposable items are not supported to return and refund.